Change your account settings

Update your name and company, change your password, sign out other devices, and see how notifications and API keys work.

Account settings holds your own profile, your password and your API keys. They belong to you as a person. Settings that belong to the whole account, such as who is on the team, are on the Team page.

Open settings with the gear icon in the top bar. Select Back to return to the page you were on. The page has five tabs: Profile, Billing, Security, Notifications and API Keys.

Change your name or company

1. Open Account settings and stay on Profile.
2. Edit Display Name or Company / Organisation.
3. Select Save Profile. A "Saved" tick appears.

Names and company names can be up to 120 characters and can't contain links, line breaks or the characters < and >.

Two fields are read-only. Email Address can't be changed in the dashboard, so contact support to change it. Role is set when your account is created.

There is no timezone setting. Report dates are cut in UTC.

Change your password

1. Open Account settings and select the Security tab.
2. Enter your Current Password, then your New Password twice.
3. Select Update Password.

Use at least 8 characters. The page suggests mixing letters and numbers, but only the length is checked.

When it works you see "Password changed. You were signed out on every other device." This browser stays signed in. Your API keys are revoked, so make new ones. If the current password is wrong the page says "Current password is incorrect".

Billing

The Billing tab shows for publishers, advertisers, agencies and ad networks. It holds the billing details that appear on every invoice for the account. They belong to the account, not to you, and only the account's owners, admins and finance members can see or change them. See Billing details and invoices.

API keys

The API Keys tab creates and revokes keys for reports and integrations. See API keys.

Sign out other devices

1. Open Account settings and select the Security tab.
2. Under Other sessions, select Sign out everywhere else.

Every other session you have open, on any device or browser, ends at once. This browser stays signed in, in the account it is in. Your password and your API keys don't change. LtvAdx doesn't keep a list of your devices, so the page can't show them or end just one.

Notifications

The Notifications tab explains how alerts reach you. There are no switches: which alerts you get, in the dashboard and by email, follows your seat on the account and the alert. For example, wallet alerts go to Owners, Admins and Finance, and delivery alerts go to Owners, Admins, Managers and Analysts. Select Open Alerts to see them. See Alerts.

Sign out

Select Sign out at the bottom of the settings menu, or the sign-out icon at the foot of the sidebar. This clears the browser you are using. It does not end sessions elsewhere: use Sign out everywhere else for that. See Sign in and reset your password.

If something goes wrong

• The page says the password is too short or "Passwords do not match". Fix the new password fields and select Update Password again.
• "Saved" never appears. The save did not go through. Check your connection and try again. If a name is refused, remove links or angle brackets.
• Your API key list is empty after a password change. Changing a password revokes all keys. Create new ones.