Start here as an operator

Your first week as an operator in order: verify, set your coverage, add your payout account, ask for approval, then upload household data.

This is the order to set up an operator account, matching the Getting started card on your dashboard. An operator brings households and addressable inventory. Your account starts as pending, and uploads open once LtvAdx approves it.

The Getting started card

The card lists five steps and ticks them for you. Select Hide to close it. It also disappears once every step is done. A banner reading "Your operator account is not active yet" shows while the account is pending.

Steps in order

1. Verify your email address. Open the email LtvAdx sent and select its link. If you can't find it, select Resend link in the yellow banner. See Create your account.
2. Set your household coverage. Open Profile, fill in Coverage regions (comma separated) and Households you reach, and select Save. The card ticks when either is filled in. Owners, Admins and Managers can change the profile. See Operator profile.
3. Add your payout account. Open Revenue, fill in the bank account form and select Save bank account. Owners, Admins and Finance can do this. Changing the account later sends any approved payout back for approval. See Operator revenue.
4. Request go-live approval. Select Request go-live in the yellow banner. LtvAdx reviews the account. You get an alert when it is active, and another if it is ever suspended.
5. Upload your household data. Once the account is active, open Signal Upload, choose your file with Choose CSV File, select Validate to check it without saving, then Upload Signals. The card ticks when LtvAdx has received a first upload. See Signal upload and Household data.

The card lists the upload before go-live. Before approval the upload is refused, so ask for go-live early. Only Owners, Admins and Managers can upload.

What happens next

• Keep your data fresh. If uploads stop, you get an alert that your data is stale. See Alerts.
• When addressable inventory sells, your revenue appears on Operator revenue. If addressable revenue stops or drops, you get an alert.
• Invite colleagues in Team and seats. Operators can also give someone the Finance seat, which can reach the payout account and disputes but can't upload data.

If something goes wrong

• The upload is refused. The account is not active yet, or your seat is Analyst or Finance. A suspended account also has uploads turned off.
• The card does not tick coverage. Save at least one coverage region or a household count.
• The status banner says your payouts are on hold. Your household data keeps working. Contact support.