Read your payouts
How your earnings become a monthly payout, what each status means, what changes the amount, and how to download a statement.
You earn money for each billed impression on your channels. LtvAdx settles it once a day and pays it a month at a time. The Payouts page lists each month, shows how the amount was reached and when it is due, and lets you download a statement.
For agencies
If you are an agency, the Payouts page lists your commission payouts, one per month. The rest of this article applies to you in the same way, except that there are no channels and no daily breakdown. You read your commission lines in the statement.
How a month becomes a payout
- Impressions are billed as they play. You earn your share of each billed impression. Your share is set in your agreement. See Revenue share.
- Each day, LtvAdx settles the previous day. The daily lines are what you see when you open a payout.
- After the month ends, LtvAdx finance generates the month's payout for you. It starts as CALCULATED.
- Finance approves it, starts the transfer and marks it paid with a bank reference. A payout is not approved until you have a payout account on file. See Payout account details.
You are paid for billed impressions only. If an advertiser's wallet couldn't pay for an impression, it isn't billed, and it isn't paid to you.
Minimum payout and due date
Each payout has a due date: 30 days after the last day of the month. It shows in the Due column until the payout is paid. The page also states the terms in a line above the table.
The minimum payout is $50. If a month's net amount is above zero but under the minimum, it is not paid. It shows as CARRIED FORWARD with the note "Below the minimum payout", and the amount is added to the next month's payout. Nothing is lost.
Steps
- Open Payouts.
- Read the three cards: Total Paid Out, Pending / Processing and Total Payouts. Pending includes payouts that are disputed or on hold.
- Find the month in the table. The columns are Period, Gross Revenue, Adjustments, Net Payout, Status, Due, Paid On and Reference.
- Select the row to open it.
- Select Statement (CSV) to download the month. The file shows the payee, status, currency, the account paid to once it is set, the bank reference and paid date, each day and channel, and how the net adds up.
For publishers
When you open a row you also see the daily breakdown: date, line item, impressions and your revenue for each day.
For agencies
When you open a row you see the statement link. There is no daily table on the agency page. Your commission lines are in the statement.
Select Dispute at the end of a row to raise a problem. See Dispute a payout.
All amounts are in US dollars.
What the amounts mean
Net Payout is your gross revenue plus adjustments. Adjustments can include:
- Platform fees that your wallet could not cover. See Add credits to your wallet.
- Spend returned to advertisers for traffic that LtvAdx confirmed as invalid, which also reduces what you earn on it. See Traffic quality.
- A negative balance carried in from an earlier month. It shows as "carried in".
If you use a DSP that pays LtvAdx, your share of its revenue waits until its payment is recorded. The month shows "awaiting DSP payment" under Adjustments, and the amount is not in that month's net. After the DSP pays, the amount appears under Adjustments as "DSP paid since" in a later payout.
Statuses
| Status | What it means |
|---|---|
| CALCULATED | The amount is worked out and waiting for approval. You can still dispute it. |
| APPROVED | Approved for payment. You can still dispute it. |
| IN_TRANSIT | The transfer has started. |
| PAID | Paid. The paid date and the bank reference appear in the row. |
| DISPUTED | You raised a problem. The payout waits for LtvAdx's decision. See Payout disputes. |
| ON_HOLD | LtvAdx has stopped this payout for now. The row gives the reason. |
| CARRIED FORWARD | The month is not paid. Either it is under the minimum payout, or fees and adjustments took it to zero or below. The balance is taken into the next payout. |
When a payout is approved, sent, held, released or its dispute is decided, owners, admins and finance members on your team get an alert. See Alerts.
Payout holds
If LtvAdx puts your payouts on hold, for example during a traffic quality review, the month's payout still appears. Its status is ON_HOLD, with the note "Held during a traffic quality review", and you get the alert "Payout on hold". When the hold ends you get "Payout released", and the payout goes back to waiting for approval. See Traffic quality.
When a month is carried forward
There are two reasons, and the row says which: "Below the minimum payout", or "Fees exceeded earnings". Either way the row says which month took it over. Nothing is lost and nothing is charged to your bank. The next month's payout starts from that balance.
If something goes wrong
| What you see | What to do |
|---|---|
| A month is missing from the list | LtvAdx finance makes the payout up after the month ends, so it may not be there yet. Contact support if it stays missing. |
| A month shows CARRIED FORWARD, "Below the minimum payout" | The amount was under the minimum. It is in the next month's payout. |
| A payout is stuck in CALCULATED | A payout is not approved until a payout account is on file. Add one under Payout account on this page. |
| The amount looks wrong | Open the row and check the daily lines and the statement. If it is still wrong, see Payout disputes. |
| Status PAID but no money arrived | Use the bank reference in the row when you contact support. |
| You want to know your percentage | The page doesn't show percentages. Your agreement sets them. See Revenue share. |
You need a payout account on file to be paid. See Payout account details.